Outlet Sales Associate

RH Restoration Hardware•Nashville, TN
•$17 - $21

About The Position

RH is seeking a passionate, sales-driven Outlet Sales Associate to deliver extraordinary customer experiences. Partnering with team members across the store, the associate proactively engages customers and provides personalized service and attention. The role calls for a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships. RH Outlets offer an elevated experience in luxury home furnishings value. They curate beautifully crafted discontinued, returned, and slightly imperfect items, extending the life of RH designs and making them accessible to a broader audience. The associate represents the RH brand, informs customers about products and services, maintains merchandise presentation and store appearance, processes transactions, and contributes to sales and overall store goals. The position requires physical activity, including lifting and moving items up to 50 pounds and maneuvering throughout the sales floor and stockroom.

Requirements

  • At least 1 year of experience in retail, preferably in home furnishings.
  • Proven success exceeding sales objectives through relationship-driven selling and product expertise.
  • Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.

Responsibilities

  • Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service.
  • Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions.
  • Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs.
  • Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic.
  • Accurately and efficiently process sales transactions to ensure a seamless purchasing experience.
  • Drive sales performance by contributing to team goals and supporting overall store success.
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