Outlet Sales Associate

Restoration Hardware•San Marcos, TX

About The Position

RH Outlets offer an elevated luxury-value experience in home furnishings, curating beautifully crafted discontinued, returned, and slightly imperfect items. RH is seeking a passionate, sales-driven Outlet Sales Associate to deliver extraordinary customer experiences. The associate partners with store team members to proactively engage customers and provide personalized service and attention. The role suits a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships.

Requirements

  • At least 1 year of experience in retail, preferably in home furnishings.
  • Proven success exceeding sales objectives through relationship-driven selling and product expertise.
  • Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
  • Ability to lift and move items up to 50 lbs while using appropriate equipment and following safety guidelines.
  • Ability to maneuver throughout the sales floor and stockroom.
  • Ability to perform prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing.

Responsibilities

  • Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service.
  • Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions.
  • Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs.
  • Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic.
  • Accurately and efficiently process sales transactions to ensure a seamless purchasing experience.
  • Drive sales performance by actively contributing to team goals and supporting overall store success.
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