Sales Associate - BMW MINI of Dallas

AutoNation • Dallas, TX

6d

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role involves responding to leads promptly, answering questions, providing information, and helping customers move from phone and internet contact to an in-store experience.

The Associate helps customers select a vehicle, discusses terms and payment options that fit their lifestyles, budgets, and expectations, and closes sales. Associates provide an exceptional experience before and after purchase, follow up to confirm customer satisfaction, build loyalty, and help transition customers to the Service department. AutoNation describes a supportive team culture, career paths into finance and management, and a focus on trust, transparency, and teamwork.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability and motivation to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver's license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely fashion.
• Answer customer questions and provide vehicle and purchase information.
• Guide customers from online and phone contacts to an in-store experience.
• Help customers select vehicles and discuss terms and payment options that meet their needs and budgets.
• Close vehicle sales.
• Follow up with customers after purchase to ensure satisfaction and drive loyalty.
• Help transition customers to the Service department.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED