Sales Associate

Carter's • Federal Way, WA

10h

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, help them discover product styles and features, and support them through important moments in their parenting journey. You will work in a welcoming and inclusive retail environment, assisting customers and contributing to a positive shopping experience. The role involves customer service, sales support, register transactions, replenishment, shipment, and maintaining a safe, clean store. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel services as needed to meet customer needs and ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss through exceptional customer service and by maintaining a safe, clean store.

Benefits

• Schedules designed to help balance work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion, or English as a second language learning.
• Professional and personal development, including training and development programs.
• Opportunities to grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed