Sales Associate, Acton

Knitwell Group•Acton, MA

1d•$15 - $19•Onsite

About The Position

Talbots is hiring a part-time Sales Associate for its Acton store. The role focuses on providing exceptional customer service, promoting products, building customer relationships, and supporting store business and operations. Associates use fashion and product knowledge to style customers, achieve sales and service metrics, and contribute to a collaborative store team. The position requires open availability for 15 to 20 hours per week, including evenings, weekends, and holidays based on business needs.

Requirements

Demonstrate selling competence, styling expertise, and a love of fashion.
Be driven to create, build, and cultivate relationships.
Have ambition and passion for achieving individual and team goals and thrive in a team environment.
Demonstrate excellent verbal communication skills and a high level of integrity.
Have the technological competency to use a computer, iPad, and handheld system.
Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
Work cooperatively in a diverse work environment.
Be comfortable climbing ladders, moving regularly, and standing for extended periods.
Be able to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.
Have open availability for 15 to 20 hours per week, including evenings, weekends, and holidays based on business needs.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
Assist the management team in building store business.
Use service enhancers, including Concierge, to build strong customer relationships.
Serve multiple customers at a time, multitask, and handle projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and recommend items that meet customers’ needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.