Sales Associate

The Paper Store•RAMSEY, OR

7d•$16 - $17•Onsite

About The Position

Sales Associates deliver world-class customer service, achieve sales goals, and maintain merchandising standards in a fast-paced retail environment. They provide customers with a distinctive shopping experience using the G.U.E.S.T. service approach and report directly to the Store Team Leader and other members of management. The role also includes following company procedures at the point of sale, processing and stocking products, recovering the sales floor, and maintaining store cleanliness. At select locations, after comprehensive training, Sales Associates perform ear piercings and provide a safe, sanitary experience in accordance with applicable state, federal, and CDC guidelines.

Requirements

Previous specialty retail experience is preferred but not required.
Ability to work a flexible schedule that includes nights, weekends, and holidays.
Ability to multitask while attending to customers and adapting to business needs.
Ability to work well in a team environment.
Proficiency with Microsoft Office and point-of-sale systems.
Ability to stand for long periods of time.
Professional conduct, demeanor, and attire in compliance with the company dress code.
Ability to lift and mobilize items weighing up to 50 pounds while using appropriate safety techniques.

Nice To Haves

Previous experience in specialty retail.

Responsibilities

Model the G.U.E.S.T. service approach and consistently deliver world-class service.
Greet customers warmly, understand their needs with open-ended questions, explain relevant product features and benefits, suggest additional items, and thank customers while inviting them to return.
Represent the TPS brand and build customer loyalty through friendly, attentive, and respectful service.
Contribute to a positive work environment through respectful and ethical behavior, honest communication, and professionalism.
Maintain professional attire, demeanor, and appearance in compliance with the company dress code.
Support sales efforts and initiatives across all business channels to help maximize company sales.
Capture accurate and valid customer information at the point of sale.
Stay aware of current promotions and process them correctly at the point of sale.
Participate in required training and development using available training resources.
Prepare incoming products for the sales floor according to supervisor instructions and guidance.
Merchandise products in accordance with company visual guidelines and standards.
At select locations, perform ear piercings after comprehensive training and follow applicable safety and sanitation guidelines.
Demonstrate fundamental knowledge of computers, systems, and programs relevant to the position.
Maintain store cleanliness and maintenance standards.
Complete other tasks assigned by store management within the assigned time frame.
Comply with all company policies and procedures.
Follow company guidelines when ringing up customers, processing new products, stocking shelves, and recovering and cleaning the sales floor.