Sales Associate - Building Construction

Alpha Building Center•Sturgis, MI

2d•Onsite

About The Position

The primary responsibilities of this role include assisting customers with their building and construction supply needs, supporting store operations, and maintaining a clean, organized, and efficient sales floor. Sales Associates strive to maintain an outstanding customer experience that reflects our values and commitment to service.

Requirements

Outstanding customer service skills, attention to detail and a professional, positive attitude.
Strong organizational skills with the ability to work independently and solve problems effectively.
Knowledge of effective sales techniques and customer engagement practices.
Familiarity with point-of-sale (POS) systems, including price lookups, special orders, and order entry.
Basic proficiency in Microsoft Word and PowerPoint.
Strong math, reading, writing, and verbal communication skills.
Ability to work in a busy work environment while maintaining attention to detail.
Ability to lift and move merchandise and assist customers with loading products when required.

Nice To Haves

You enjoy serving others as you would like to be served.
You believe in making the best even better.
You enjoy making a positive difference in your community.
You genuinely enjoy helping others.
You thrive in a team-oriented environment.
You are motivated to learn new skills and expand your knowledge.

Responsibilities

Provide exceptional customer service by assisting customers in person and over the phone with their building and construction supply needs.
Answer customer questions, help locate merchandise, and recommend additional products to help customers complete their projects.
Process special orders as needed.
Fulfill all follow-up promises, if any.
Inform customers about current promotions, upcoming sales events, and new products.
Merchandise products according to established planograms and maintain accurate sales signage.
Support fellow team members and assist with additional store tasks as needed.
Demonstrate a willingness to continually learn, grow product knowledge, and contribute to a positive shopping experience for every customer.