Seasonal Sales Associate

The Paper Store•Braintree Town, MA
•$15 - $17•Onsite

About The Position

Sales Associates deliver world-class service, achieve sales goals, and maintain merchandising standards in a fun, fast-paced retail environment. Reporting directly to the Store Team Leader and other members of management, they provide customers with a unique shopping experience using the G.U.E.S.T. service approach. The role also includes following company guidelines at the point of sale, processing new products, stocking shelves, recovering the sales floor, and cleaning throughout the store.

Requirements

  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to multitask while attending to customers and remaining flexible to business needs.
  • Ability to work well in a team environment.
  • Proficiency with Microsoft Office and point-of-sale systems.
  • Ability to stand for long periods of time.
  • Professional conduct, demeanor, and attire in compliance with the company dress code.
  • Ability to lift and mobilize medium to large items weighing up to 50 lbs. while using appropriate safety techniques.

Nice To Haves

  • Previous experience in specialty retail is preferred but not required.

Responsibilities

  • Model the G.U.E.S.T. service approach and consistently deliver world-class service.
  • Greet customers warmly and enthusiastically; understand their needs by asking open-ended questions.
  • Explain product features and benefits in relation to customer needs using in-depth product knowledge.
  • Suggest additional items using effective selling techniques, thank customers sincerely, and invite them to return.
  • Represent the TPS brand and build customer loyalty by being friendly, attentive, and respectful.
  • Contribute to a positive work environment through respectful, ethical behavior, honest communication, and professional conduct.
  • Maintain a professional presentation in attire, demeanor, and appearance, and comply with the company dress code.
  • Support sales efforts and initiatives across all business channels to help maximize company sales.
  • Capture accurate and valid customer information at the point of sale.
  • Stay aware of current promotions and process them correctly at the point of sale.
  • Participate enthusiastically in required training and development, using available training resources.
  • Prepare incoming products for the sales floor according to supervisor instructions and guidance.
  • Merchandise products according to company visual guidelines and standards.
  • After comprehensive training, perform ear piercings at select locations and provide a safe, sanitary experience in accordance with state, federal, and CDC guidelines.
  • Maintain a fundamental knowledge of computers, systems, and programs relevant to the position.
  • Maintain store maintenance and cleanliness standards.
  • Complete other tasks as directed by store management within the assigned time frame.
  • Comply with all company policies and procedures.
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