Seasonal Sales Associate

Pacsun Careers•Burlington, MA

10d

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The role also executes initiatives and tasks assigned by the leadership team and contributes positively to the store team by consistently providing an exceptional customer experience. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The associate delivers authentic customer service, supports sales and operational goals, carries out visual and digital sales initiatives, and helps maintain a safe, organized, and welcoming store environment. The role requires frequent interaction with customers and colleagues and the ability to perform the physical activities described below.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

Deliver an engaging, positive, and authentic customer experience to all customers.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to policy and procedures, attempt to resolve issues, and involve leadership in escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Support organization and cleanliness standards to promote a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events, and stay current on financial goals and priorities.
Support the leadership team in achieving sales and operational goals.
Support and execute digital sales strategies, including ship-from-store and BOPIS.
Represent the PacSun brand through passion for products, brands, fashion, and trends, and contribute to a positive working environment.
Follow Employee Appearance Guidelines and help maintain the company's fashion image.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.