Sales Associate (Full-Time) - Richland, Aiken, SC

DTLR, Inc.•Aiken, SC

About The Position

The Full-Time Sales Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. The role helps customers identify and select suitable merchandise, supports store standards and sales goals, and assists with shipment processing, restocking, pricing, loss prevention, operational compliance, and employee training. A standard work week is 35 to 40 hours. The role may require work across multiple stores in the assigned district.

Requirements

Excellent command of English to communicate effectively with management, customers, and other employees.
Demonstrated leadership and ability to work with minimal supervision, including taking charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style-trend knowledge and an interest in working with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street-lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous work experience in retail or customer service is preferred but not necessary.
High school diploma or equivalent is preferred.

Responsibilities

Build customer relationships by providing professional, courteous, attentive, honest, and responsive service.
Identify customer needs and provide knowledgeable assistance in selecting appropriate products.
Apply basic fashion and trend knowledge to sell suitable merchandise while maintaining DTLR standards.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager with monitoring and identifying store loss or inconsistencies to help meet shrink goals.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Minimize inventory shrinkage by protecting the store against shoplifting and internal theft, and follow loss-prevention policies and security procedures.
Follow proper point-of-sale procedures, balance money taken in during the assignment, and work with management to investigate discrepancies.
Keep management informed of important developments, potential problems, and related information.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.