Temporary Sales Associate, Part-Time - Studio City

Reformation • Studio City, CA

5d • Onsite

About The Position

Reformation is hiring a temporary, part-time Sales Associate to help achieve individual sales goals and create an excellent customer experience. The role is focused on customer engagement, client relationships, representing the brand, and educating customers about Reformation’s sustainability work. Associates also support inventory accuracy, loss prevention, product presentation, and a welcoming, productive store environment.

The position requires at least 20 hours per week and at least three days per week, including weekends. Scheduling is flexible and may include days, nights, weekends, and holidays as required by business needs. The role reports to the Store Manager. The anticipated base hourly pay range is $16–$18, depending on relevant experience, skills, qualifications, internal equity, and other factors.

Requirements

• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and ability to interact effectively with diverse personalities.
• Self-motivation and a driven approach to taking on new challenges.
• Availability to work at least 20 hours per week and at least three days per week, including weekends.
• Ability to work a flexible schedule that may include days, nights, weekends, and holidays when required.

Responsibilities

• Consistently meet and exceed sales goals.
• Support clientele generation through customer engagement.
• Create an in-store experience that surprises and delights customers.
• Deliver excellent customer service and build long-term, loyal client relationships.
• Represent the brand, embody its values, and educate customers about Reformation and sustainability.
• Maintain strong customer experience feedback and service evaluation scores, including NPS.
• Support inventory accuracy and controls.
• Contribute to loss prevention across the business.
• Follow the time and attendance policy.
• Keep the selling floor aligned with brand and concept standards.
• Share product knowledge with customers enthusiastically.
• Communicate customer feedback on products to support improvements to product and merchandising.
• Help maintain an inspiring store environment and accessible product presentation.
• Reflect Reformation’s core values and culture in all work.
• Maintain a professional, healthy, and productive work environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed