Temporary Sales Associate, Part-Time - Studio City

Reformation•Los Angeles, CA
•$16 - $18•Onsite

About The Position

Reformation is hiring a temporary, part-time Sales Associate for its Studio City location. The Associate is passionate about customer service and sustainability and uses technology to support a distinctive interaction among customers, employees, and the brand. The role is responsible for executing efforts to achieve individual sales goals and reports to the Store Manager. The role requires availability for at least 20 hours per week and at least three days per week, including weekends. A flexible schedule—including days, nights, weekends, and holidays—may be required to meet business needs.

Requirements

  • Experience working with a sales or retail organization and/or an operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and ability to interact effectively with diverse personalities.
  • A driven approach to taking on new challenges and self-motivation for work and career.
  • Availability to work a minimum of 20 hours per week and a minimum of three days per week, including weekends.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

  • Consistently meet and exceed sales goals.
  • Assist in generating clientele through customer engagement.
  • Create an in-store experience that surprises and delights customers.
  • Deliver and foster excellent client experiences with a customer-first mindset to build long-term client relationships.
  • Act as a brand ambassador, embody brand values, engage customers with the brand, and share Reformation’s stories, with a focus on sustainability education.
  • Maintain strong customer experience feedback and service evaluation scores through NPS.
  • Support inventory accuracy and controls in the store.
  • Contribute to loss prevention throughout the business.
  • Uphold the time and attendance policy.
  • Ensure the selling floor consistently reflects brand and concept standards.
  • Share product knowledge with genuine enthusiasm.
  • Communicate product feedback based on customer input to help improve products and merchandising.
  • Help maintain an inspiring store environment where products are easily accessible.
  • Understand and reflect Reformation’s core values and culture in all efforts.
  • Maintain a professional, healthy, and productive work environment.
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