Sales Associate

EssilorLuxottica Group•Jackson Township, OH

About The Position

The Sales Associate helps customers find premium-quality eyewear and delivers an authentic, energetic, and enjoyable shopping experience. The role supports Sunglass Hut’s sales goals by connecting with new and returning customers, understanding their needs, and recommending eyewear suited to their lifestyles and preferences. Associates receive hands-on training, work with experienced professionals, and collaborate with store colleagues and leadership to provide excellent customer service. They also help maintain a clean, organized, visually appealing store and contribute to an inclusive, respectful environment for customers and colleagues.

Requirements

  • Enthusiasm for helping customers and creating positive experiences.
  • Strong communication skills and the ability to engage customers and drive sales in a dynamic environment.
  • Comfort using technology to improve the customer experience and accuracy when handling transactions.
  • Interest in eyewear and fashion trends, with the ability to help customers find a suitable look.
  • Self-motivation, resilience, and adaptability in a fast-paced environment, with a willingness to learn and grow.

Nice To Haves

  • Experience in retail or customer service.

Responsibilities

  • Meet sales targets and exceed expectations by engaging customers and building lasting relationships.
  • Help new and returning customers find products that meet their needs.
  • Provide tailored advice and recommend eyewear solutions that suit each customer’s lifestyle and preferences.
  • Develop skills through hands-on training and collaborate with experienced professionals to provide high-quality service.
  • Work with the team and leadership to maintain a positive, supportive environment and contribute to shared success.
  • Keep the store clean, organized, and visually appealing to support a seamless shopping experience.
  • Foster an inclusive and respectful environment for customers and colleagues.

Benefits

  • Potential competitive bonus and/or commission plan.
  • Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
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