Sales Associate

ACE Cash Express • Spring, TX

2d

About The Position

ACE Cash Express is seeking energetic, personable, and sales-oriented individuals to join its team. Sales Associates use customer service and sales skills to help customers, support store operations, and earn hourly pay plus bonus incentives. The role emphasizes teamwork, on-the-job learning, accountability, career advancement, and building strong relationships with customers, partners, and colleagues.

Sales Associates understand customers’ needs and recommend appropriate ACE products and services. Depending on the store, services may include cash handling, check cashing, lending, bill pay, and card services. The role requires accuracy, confidentiality, and compliance with industry regulations and safety guidelines.

Travel is primarily local and may include visiting more than one store in a day when necessary. The position requires working 10–12 hours in a confined work area, subject to state-specific labor laws. A $1,000 signing bonus is offered: $500 payable 45 days after successful completion of the New Hire Curriculum and $500 payable 120 days after successful completion of 90 days of employment. Recipients must be in good standing and on active status to receive payment.

Requirements

• High school diploma or equivalent.
• Ability to listen actively, communicate effectively, and empathize with customers.
• Ability to understand ACE’s range of financial products and services.
• Ability to work 10–12 hours in a confined work area, subject to state-specific labor laws.
• Ability to stand for extended periods; sit, walk, reach, stoop, and bend; and engage in verbal communication and active listening.
• Ability to see clearly at close and distant ranges and adjust focus.
• Ability to occasionally lift and/or move up to 25 pounds.

Nice To Haves

• Two or more years of retail experience is beneficial.
• Spanish proficiency is welcomed in most markets.
• An entrepreneurial spirit and ability to work independently.

Responsibilities

• Understand customers’ unique needs and recommend appropriate ACE products and services.
• Communicate effectively with customers, empathize with their challenges, and build trust.
• Provide exceptional customer service to foster lasting relationships.
• Handle services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
• Maintain accuracy and confidentiality and comply with industry regulations and safety guidelines.
• Work independently and take accountability for overall store performance.
• Travel locally and, when necessary, work at more than one store in a day.

Benefits

• Medical coverage for full-time associates, subject to plan requirements.
• Dental coverage for full-time associates, subject to plan requirements.
• Vision coverage for full-time associates, subject to plan requirements.
• Paid time off for full-time associates.
• Paid holidays for full-time associates.
• Sundays off.
• Flexible schedules.
• Tuition reimbursement.
• Short-term disability coverage for full-time associates.
• Long-term disability coverage for full-time associates.
• Basic life and AD&D coverage for full-time associates.
• 401(k) plan participation for all associates, subject to plan requirements.
• $1,000 signing bonus subject to the stated completion, employment, and active-status conditions.
• Hourly pay plus bonus incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED