Sales Associate (Full-Time) - Walnut Creek Plaza, Macon, GA

DTLR, Inc.•Macon, GA

10d•Onsite

About The Position

The Full-Time Associate assists the store management team with daily store operations, including providing excellent customer service, driving sales, merchandising, and performing other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. A standard work week consists of a minimum of 35 hours and a maximum of 40 hours. The role requires open availability and flexibility to meet customer and business needs, and may involve working in multiple stores within the assigned district.

Requirements

Previous retail or customer service work experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and other employees.
Demonstrated leadership and ability to work with minimal supervision; must be able to take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style-trend knowledge and a desire to work with customers in a retail setting.
Track record of building and working as part of a team, ability to handle responsibility, and understanding of the street lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Reliable transportation.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work in a fast-paced, dynamic environment.

Nice To Haves

Previous work experience in retail or customer service.
High school diploma or equivalent.

Responsibilities

Build customer relationships by assisting customers professionally, courteously, attentively, honestly, and responsively; identify customer needs and provide knowledgeable product assistance.
Use basic fashion and trend knowledge to recommend appropriate merchandise, meet customer needs, maintain DTLR standards, and build relationships.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in monitoring and identifying issues related to store loss or inconsistencies and help achieve shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Minimize inventory shrinkage by protecting the store against shoplifting and internal theft; follow loss prevention policies and security procedures.
Follow proper point-of-sale procedures, balance money taken in during an assignment, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and information needed for effective management.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.
Work extended hours during critical project phases when needed.