Sales Associate - Part Time
About The Position
The Sales Associate helps customers with home improvement projects by providing expert product advice, building customer relationships, and delivering an exceptional shopping experience. The role includes recommending products and complementary items, answering product questions, promoting loyalty programs and events, processing transactions, maintaining an organized and safe store, fulfilling online orders, and completing hands-on services such as key cutting and glass cutting. Associates also assist with inventory, assemble products, and safely operate forklifts and other powered material-handling equipment. The position requires completing safety training and certifications, following company policies and values, and adapting to business needs. Candidates must be comfortable working in an animal-friendly environment; accommodations are available upon request.
Requirements
- Must be at least 18 years old.
- Strong interpersonal and communication skills with a customer-first approach.
- Organizational and problem-solving skills.
- Basic math skills for transactions, inventory management, and project estimates.
- Ability to operate tools and machinery, including key-cutting machines, material-handling equipment, and forklifts.
- Willingness to complete forklift and propane certification within 90 days of hire.
- Positive, professional, and approachable demeanor.
- Flexibility to work weekends and adapt to business needs.
- Ability to lift up to 50 lbs., with frequent lifting and carrying of up to 25 lbs.
- Ability to stand, walk, bend, twist, push, and reach throughout shifts.
- Comfort working in an animal-friendly environment; accommodations are available upon request.
Nice To Haves
- High school diploma or equivalent preferred.
- Prior retail or hardware experience is highly desirable.
Responsibilities
- Provide world-class customer service and ensure customers feel valued throughout their shopping experience.
- Greet customers, understand their needs, and guide them to appropriate solutions.
- Recommend products and complementary items, explaining their features and applications.
- Use Theatro communication technology to stay connected with the team.
- Promote the loyalty program, in-store events, and monthly promotions.
- Encourage customers to share feedback through Google reviews or other company-approved platforms.
- Process sales and returns accurately using the POS system.
- Maintain clean, organized, and safe aisles, shelves, and cashier stations.
- Monitor inventory levels and communicate restocking needs to management.
- Fulfill online orders promptly and accurately for in-store and curbside pickup.
- Develop expertise in assigned departments and related categories to assist customers with projects.
- Perform hands-on services, including filling propane, key cutting, glass cutting, screen repair, and cutting chain, wire, and rope.
- Operate forklifts and powered material-handling equipment safely for stocking and inventory movement.
- Address technical and product-related inquiries, escalating complex questions as needed.
- Assemble products for in-store displays and customer orders.
- Complete required safety training and certifications, including forklift operation.
- Report hazards or unsafe conditions immediately to the Leader on Duty.
- Follow company policies, safety regulations, and Aubuchon’s Core Values.
Benefits
- 401(k) with match program, available Day 1.
- PTO that increases with seniority.
- Wellness Program with the opportunity to earn $300 annually.
- Team Member Assistance Program and Fund.
- Discounted pet insurance.
- Tuition reimbursement program.
- Training and growth opportunities.
- Team member discounts at all locations.
- Company discount program for tickets, electronics, vacations, and more.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
