Sales Associate

Carters Inc. • Phoenix, AZ

3d • Onsite

About The Position

As a Sales Associate at Carter’s, you will be a welcoming first point of contact for families shopping for babies and young children. You will help customers find products for important moments in their parenting journey and contribute to a positive, inclusive store environment. Carter’s offers training and development programs to support employees’ skills and career growth.

The role includes helping customers understand product styles, features, and benefits; supporting omnichannel shopping; operating the register; replenishing the sales floor and processing shipments; and communicating promotions and the brand loyalty program. Associates also help maintain a safe, clean store and minimize store loss through excellent customer service. The position may involve lifting, frequent bending and reaching, extended periods of standing or walking, and climbing a ladder. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers and provide assistance with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Support omnichannel needs to provide a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree study, or English-language learning.
• Professional and personal development, training, and programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed