Sales Associate

Break Time•Holts Summit, MO

About The Position

Break Time Sales Associates assist customers, process sales transactions, and perform operational and food preparation duties needed to keep the convenience store clean and well stocked. They follow company policies and procedures to support proper and efficient store operations during their scheduled shift. The role calls for energetic, customer-oriented individuals who work to make customers’ days better. Employees are expected to know and follow company and position-specific policies and procedures. The listed duties are the primary duties of the position; employees may also be asked to perform other duties as assigned. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Requirements

Be at least 18 years of age.
Be friendly and customer-service-oriented, and enjoy a fast-paced work environment.
Have flexible availability, including weekends and holidays.
Have reliable transportation to work.
Be able to perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
Be able to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
Be willing and able to attend adequate food-safety training and obtain a Food Handler’s Card or equivalent certification.
Be physically able to move and position products in a cooler with temperatures as low as 30 degrees for up to one hour and in a freezer with temperatures as low as 0 degrees.
Be physically able to move and position yourself to retrieve products and supplies from shelves, under counters, or stacks of inventory weighing up to 50 pounds.
Be able to remain standing for up to nine hours per shift.
Be able to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
Be willing and able to occasionally ascend and descend ladders to handle inventory or products.
Be able to perform assigned tasks accurately and with minimal supervision.
Be able to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
Meet company requirements, including successfully passing a pre-employment background check and drug test.
Have legal authorization to work in the United States.

Nice To Haves

High school diploma or equivalent.
Customer service, retail sales, or food-service experience.

Responsibilities

Greet and thank customers courteously, provide fast and friendly service, conduct accurate and efficient transactions, and handle customer concerns promptly and courteously.
Perform merchandising activities, including pricing merchandise correctly, knowing and implementing promotions and sales, suggestive selling, checking in vendors, and keeping merchandise—including cooler items—stocked, clean, fronted, and faced.
Maintain store cleanliness.
Communicate professionally and in a timely manner with customers, vendors, coworkers, and management about store operations.
Work as part of a team to serve customers efficiently and effectively while adhering to applicable local, state, and federal regulations.
Use store technology, including point-of-sale systems, desktop and laptop computers, and handheld devices; make change, complete shift reports, and count products.
Help train new employees on company policies and procedures.
Perform loss-control functions involving cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns appropriately.
Prepare food according to guidelines, recipes, and job aids; inspect products for time and temperature, cleanliness, rotation, portioning, and pricing.
Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food items.
Sanitize and maintain equipment, dishes, and food-service areas; follow standards for quality, service, cleanliness, food safety, product display, and storage; clean the store when time allows.