Full Time - Sales Associate - Building Materials - Day
About The Position
The Sales Associate in Building Materials welcomes Lowe’s customers and helps them find products and services for home improvement projects. The role combines customer service with product assistance, merchandise handling, and maintaining the department. Associates listen to customers, answer questions, help locate and select products, and may occasionally load merchandise. Daily responsibilities can vary by department and store needs. Associates may cross-train in other store areas and prepare merchandise to meet customer needs, such as cutting and bundling wood or drywall. The role may involve working indoors and outdoors in varying weather and climates, exposure to noise and moving equipment, and physical activities including prolonged standing or sitting and lifting merchandise. Regular travel is not required, though occasional travel to meetings, training, or nearby stores may be needed.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background; Lowe’s encourages military and veteran talent to apply.
Responsibilities
- Welcome customers and provide friendly, professional customer service.
- Answer customer questions and help locate, select, and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to support customer service.
- Prepare department merchandise based on customer needs, such as cutting and bundling wood or cutting drywall.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off, including vacation, holidays, sick and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount
- Discount platform
- Potential annual bonuses, based on eligibility
- Employee Stock Purchase Plan, based on eligibility
- Deferred compensation plan, based on eligibility
- Grant awards, based on eligibility
- Wellness programs
- Learning and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
