Full Time - Sales Associate - Building Materials - Day

Lowe's Home Centers • State College, PA

6d

About The Position

As a Customer Service Associate in the Building Materials department, you welcome customers to Lowe’s, help them find and select products and services for home improvement projects, and provide friendly, professional service. You spend much of your time listening to customers, answering questions, locating and handling merchandise, and organizing products. Depending on customer needs and department tasks, you may prepare merchandise such as cutting and bundling wood or cutting drywall. You may also occasionally load merchandise and cross-train in other store areas. The role is listed as full-time and day shift.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to minimally lift 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines: limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise and services for their home improvement needs.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive the expected merchandise on time.
• Cross-functionally train in other store areas to help provide customer service.
• Prepare department merchandise based on customer needs, including cutting and bundling wood or cutting drywall.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed