Full Time - Sales Associate - Building Materials - Day
About The Position
As a Customer Service Associate in the Building Materials department, you provide friendly, professional service and help customers find products and services for their home improvement needs. You interact with customers throughout the day, answer questions, assist with product selection and handling, and occasionally load merchandise. Most of your time is spent listening to customers, answering questions, and organizing merchandise. Responsibilities may vary by department and store needs. The role may require occasional travel to meetings, training, or neighboring stores, and work in varying indoor and outdoor weather conditions.
Requirements
- At least 6 months of experience using a computer to input, access, modify, or output information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
- Use powered equipment as required, with proper training or assistance from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background; Lowe’s encourages military and veteran talent to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Restock shelves by identifying empty areas and replenishing merchandise.
- Process orders and deliveries accurately and on time.
- Cross-train in other store areas to help provide customer service.
- Prepare merchandise based on customer needs, such as cutting and bundling wood or cutting drywall.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Perform other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Competitive pay.
- Flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
