Sales Associate (Full-Time) - York, York, PA

DTLR, Inc.•York, PA

About The Position

The Full-Time Associate assists the store management team with daily store operations, including providing excellent customer service, driving sales, merchandising, and other assigned responsibilities. Duties are expected to be performed professionally, courteously, reliably, and with a results-oriented approach. The standard work week is 35 to 40 hours.

Requirements

Previous retail or customer service work experience is preferred but not required.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and coworkers.
Demonstrated leadership and ability to work with minimal supervision and take charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style trend knowledge and an interest in working with customers in a retail setting.
A track record of teamwork, ability to handle responsibility, and understanding of the street-lifestyle customer.
Willingness to work in multiple stores within the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous work experience in retail or customer service.
High school diploma or equivalent.

Responsibilities

Build customer relationships by providing professional, courteous, attentive, honest, and responsive service.
Identify customer needs and provide knowledgeable assistance in selecting appropriate products.
Apply basic fashion and trend knowledge to support sales and meet customer needs while maintaining DTLR standards.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager in monitoring loss and store inconsistencies to help meet shrink goals.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Help prevent inventory shrinkage by protecting the store against shoplifting and internal theft and following loss prevention and security procedures.
Follow point-of-sale procedures, balance money received during assigned work, and work with store management to investigate discrepancies.
Keep management informed about important developments, potential problems, and other relevant information.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.