Full Time - Sales Associate - Paint - Day

Lowe's Home Centers•Upland, CA

About The Position

The Sales Associate works as a Customer Service Associate in the Paint department, welcoming customers and helping them find products and services for home improvement projects. The role involves listening to customers, answering questions, helping them select and locate merchandise, and preparing paint to meet customer needs. Associates also replenish shelves, process orders and deliveries, and may help customers with merchandise handling or checkout. Department assignments and daily duties may vary based on store needs and the associate’s skills.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow safe lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran experience is encouraged.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, handle, and select merchandise.
  • Replenish merchandise by identifying empty shelf areas and restocking supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare department merchandise for customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise and complete other duties as assigned.

Benefits

  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
  • Flexible spending and health savings accounts.
  • 401(k) retirement account with company match.
  • Employee Assistance Program with work/life services and no-cost counseling.
  • Tuition assistance, education support, and trade skills scholarships.
  • Business travel accident insurance.
  • Maternity and parental leave.
  • Adoption assistance.
  • Associate discount and broader discount platform.
  • Potential discretionary annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, based on eligibility.
  • Flexible schedules.
  • Track to the Trades program.
  • Learning and development opportunities.
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