Full Time - Sales Associate - Paint - Day

Lowe's Companies, Inc.•Sinking Spring, PA
•Onsite

About The Position

As a Customer Service Associate in the Paint department, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome and assist customers, answer questions, help locate and handle merchandise, and prepare paint by tinting and mixing it as needed. You also replenish merchandise, process orders and deliveries, guide customers through shopping or checkout, and may train across other store areas. Daily duties may vary based on department and customer needs. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include both indoor and outdoor environments, varying and sometimes extreme weather, noise, and moving or shaking equipment. Lifting requirements vary; single lifts are limited to 75 pounds, and team lifts or powered equipment are used as appropriate.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish shelf stock by identifying empty areas and down stocking merchandise.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare merchandise for customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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