Full Time - Sales Associate - Paint - Day

Lowe's Companies, Inc.•Upland, CA
•$17 - $18•Onsite

About The Position

As a Customer Service Associate in the Paint department, you provide friendly, professional service and help customers find products and services for their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and make sure their needs are met. Duties may vary by department and include preparing paint by tinting and mixing it, replenishing shelves, processing orders and deliveries, and helping customers through shopping or checkout. Associates may cross-train in other store areas. The position may involve occasional travel to meetings, training, or neighboring stores, and work in both indoor and outdoor conditions with varying climates and noise. Physical duties may include prolonged standing or sitting and lifting merchandise, following Lowe’s lifting guidelines.

Requirements

  • At least 6 months of experience using a computer to input, access, modify, or output information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Down-stock merchandise by replenishing empty or low shelf areas.
  • Process orders and deliveries accurately and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare merchandise based on customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
  • Flexible spending and health savings accounts
  • 401(k) retirement account with company match
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Tuition assistance and trade skills scholarships
  • Business travel accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Associate discount and broad discount platform
  • Potential annual bonuses, Employee Stock Purchase Plan and/or deferred compensation plan enrollment, and grant awards, subject to eligibility
  • Flexible schedules
  • Track to the Trades program
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