Part-Time Sales Associate (Farmington Hills, MI)

Westlake Ace Hardware•Farmington Hills, MI
•Onsite

About The Position

The Sales Associate assists with receiving, stocking, and pricing merchandise and helps maintain clean, orderly merchandise displays and overall store cleanliness. The role provides friendly, personalized customer service, helps customers locate products and solve problems, and supports daily store operations. Associates also assist with merchandise resets, signage, back stock, and other assigned duties. Forklift operation is permitted after proper training.

Requirements

  • High school diploma or GED equivalent.
  • Ability to stand, walk, lift up to 25 pounds, and climb.
  • Ability to incorporate the company’s Core Values into daily decisions and interactions.

Nice To Haves

  • Formal retail experience preferred.

Responsibilities

  • Represent Westlake Ace Hardware positively and provide friendly, customized customer service.
  • Greet and thank customers, proactively assist them, answer pages and calls promptly, and refer unresolved complaints to management.
  • Maintain strong product knowledge and knowledge of the store layout and product locations.
  • Assist with receiving, checking in, stocking, and pricing merchandise, and maintaining back stock levels.
  • Help keep the sales floor, stock room, and outdoor merchandise area clean, safe, orderly, and well presented.
  • Assist with merchandise resets, end caps, advertising merchandise, price changes, special orders, and current signage.
  • Operate a forklift after receiving proper training.
  • Communicate Store Support Center issues, merchandising ideas, cost-control ideas, and sales ideas to the General Manager.
  • Participate in store meetings and maintain professional appearance and conduct.
  • Perform other duties as assigned.
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