Full Time - Sales Associate - ProServices - Opening

Lowe's Companies, Inc.•Springfield, MO

About The Position

The Sales Associate provides friendly, professional customer service in a Lowe’s store, helping customers identify and select products and services for home improvement projects. Associates welcome and assist customers, help locate and handle merchandise, replenish shelves, process orders and deliveries, and prepare merchandise for customer needs. Depending on hiring needs and skillsets, the role may be assigned to departments such as Pro Services, Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, or Tool Rental. Associates may cross-train in other store areas and occasionally travel to meetings, training, or neighboring stores. The position may involve working indoors and outdoors in varying weather conditions, exposure to noise and moving equipment, prolonged standing or sitting, and lifting merchandise.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
  • Military or veteran background.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and restocking them.
  • Process orders and deliveries accurately and on time.
  • Cross-train in other store areas to support customer service.
  • Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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