Sales Associate
About The Position
Orangetheory Fitness Vintage Park is seeking a motivated, enthusiastic Sales Associate to help grow the studio and create an exceptional member experience. The role is suited to someone who enjoys building relationships, working toward sales goals, making calls, and following up with prospective members in a fast-paced environment. The Sales Associate contributes to studio growth and helps people take steps toward their fitness goals. The role combines membership sales and member service with daily studio operations. The Sales Associate connects with prospective members, schedules introductory workouts, explains membership options, follows up after workouts, and supports referrals, upgrades, and retention. They also welcome members and guests, manage check-ins and reservations, provide studio tours, assist with questions and account updates, and help keep the studio clean and organized. The position offers an opportunity to develop sales and customer service skills while working alongside a supportive team and contributing to members' experiences.
Requirements
- Outgoing, friendly personality and strong communication skills.
- Comfort making outbound sales calls and engaging prospective members.
- Sales-minded, goal-oriented, and motivated to achieve results.
- Ability to ask for the sale confidently and handle objections professionally.
- Strong customer service skills and a genuine desire to help others.
- Dependable and organized, with the ability to multitask in a fast-paced environment.
- Positive attitude and willingness to learn and receive coaching.
- Ability to work independently and contribute to a team environment.
- Interest in health, wellness, and fitness.
- High school diploma or equivalent.
- Basic computer skills and ability to learn studio management software.
- Availability for a flexible schedule, including some early mornings, evenings, and weekends.
- Willingness to learn the Orangetheory workout and membership offerings.
Nice To Haves
- Previous sales, customer service, hospitality, or fitness industry experience.
Responsibilities
- Contact prospective members through outbound calls, text messages, and follow-up communications.
- Schedule introductory workouts and encourage prospective members to begin their fitness journey.
- Present membership options and guide guests through the sales process.
- Follow up with guests after introductory workouts, answer questions, address objections, and close membership sales.
- Build relationships with current members to encourage referrals, upgrades, and long-term retention.
- Work toward individual and studio sales goals and contribute to studio growth.
- Participate in local marketing, community outreach, and promotional events.
- Create a welcoming, energetic, and positive atmosphere for members and guests.
- Greet members, manage class check-ins, answer phones, and assist with class reservations.
- Give studio tours and explain the Orangetheory workout experience to prospective members.
- Work with coaches to help ensure first-time guests have a positive experience.
- Assist members with questions, account updates, and membership needs.
- Maintain a clean, organized, and professional studio environment.
- Support daily studio operations and collaborate with teammates to provide customer service.
Benefits
- Performance-based bonus.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
