Sales Associate, Leawood Town Center -ANN

KnitWell Group•Leawood, KS
•Onsite

About The Position

LOFT creates modern, feminine, versatile clothing for women and supports employees in expressing their authentic selves. The Sales Associate is a brand ambassador who builds authentic connections with customers and guides their shopping journeys with personalized styling recommendations. The role also helps maintain an attractive, organized sales floor and collaborates with the team to create personalized customer experiences and an inviting store environment. The Sales Associate connects with customers, understands their needs, shares product knowledge and recommendations, and uses personalized service to build brand loyalty. They uphold visual and operational standards, use technology and available tools to support promotions and a seamless omnichannel shopping experience, partner with store leaders to meet individual goals and daily expectations, and build productive relationships with coworkers.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience is preferred.

Responsibilities

  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions and use available tools to provide a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and properly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts, plus eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across brands
  • Community impact through philanthropic partnerships
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