SALES ASSOCIATE- LAWN & GARDEN (PART TIME)

NEXCOM • Annapolis, MD

3d

About The Position

As a Sales Associate, you will represent the Navy Exchange Service Command, assist customers, and help them identify products and services that meet their needs. You are expected to learn about the merchandise and communicate product information in an educational, insightful, and professional manner while providing friendly, customer-focused service.

This role includes customer service, sales, store organization, inventory tasks, and point-of-sale transactions. The position requires dependable attendance, teamwork, flexibility, and the ability to work a variety of hours, including early mornings, evenings, weekends, and holidays. Work is typically performed indoors, but may be outdoors depending on the location.

Requirements

• No experience required.
• Basic knowledge of products and merchandise.
• Strong interpersonal and communication skills, including the ability to communicate effectively with customers, peers, and management and use proper telephone etiquette.
• Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to multitask while attending to customers and remain flexible to business needs.
• Ability to work as part of a team and take initiative without direct supervision.
• Enthusiastic, friendly, and energetic approach with a desire to provide outstanding service.
• Ability to work a variety of hours, which may include early mornings, evenings, weekends, and holidays.
• Ability to stand for at least two consecutive hours and perform frequent moving, talking, hearing, reaching, and grabbing.
• Ability to occasionally stoop, kneel, crouch, and climb ladders; visual abilities include close vision, color vision, depth perception, and adjusting focus.
• Ability to lift at least 25 pounds and up to 50 pounds in some departments.

Nice To Haves

• Retail experience is preferred but not required.
• High school graduation or equivalent is preferred.

Responsibilities

• Proactively engage customers, ask questions, listen to their needs, and direct them to merchandise.
• Inform customers about events, promotions, mobile offers, and the STAR card.
• Provide premier customer service and build positive, inclusive, respectful relationships.
• Maintain the appearance and organization of the store.
• Cross-sell and upsell products and make suggestions based on customer needs, trends, and promotions.
• Learn product features, stay current on trends, and use company tools and technology to provide product information and specifications.
• Operate the point-of-sale system and process cash, exchanges, discounts, gift cards, credit cards, and debit cards; count cash and return accurate amounts to customers.
• Complete paperwork, reports, and reconciliation.
• Check in, ticket, and otherwise process merchandise accurately; may participate in periodic inventories.
• Follow the assigned work schedule and complete work assignments accurately and fully.
• Perform other duties as assigned.

Benefits

• Federal healthcare benefits
• Dental insurance
• Vision insurance
• 401(k) and pension plan
• Paid time off accrual beginning on day one
• Tuition reimbursement
• Continuity programs for military spouses
• Eligibility for Public Student Loan Forgiveness after qualifying years of service
• Tax-free shopping at Navy Exchange locations worldwide

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED