Sales Associate

Renew Fitness • South Lyon, MI

1d

About The Position

The Sales Associate at Renew Fitness / Club Pilates is responsible for driving membership growth and delivering an exceptional member experience. The role is the primary point of contact for prospective and current members, with a focus on lead generation, membership sales, member retention, and customer service. The ideal candidate is motivated and goal-oriented, has strong sales and communication skills, and is passionate about fitness, wellness, and helping others achieve their goals.

Requirements

• Strong sales, communication, and interpersonal skills.
• Proven ability to meet or exceed sales goals and performance metrics.
• Excellent customer service skills and a member-first mindset.
• Ability to learn and use ClubReady and other business software systems.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Professional demeanor with strong verbal communication and public speaking abilities.
• Passion for fitness, wellness, and community engagement.
• Ability to work a flexible schedule, including nights, weekends, and holidays based on business needs.

Nice To Haves

• Previous sales, customer service, fitness, wellness, retail, or hospitality experience.

Responsibilities

• Generate, follow up with, and convert leads into memberships and other studio services.
• Conduct studio tours and membership consultations tailored to prospective members’ needs and goals.
• Achieve sales goals across memberships, retail, private training, and teacher training programs.
• Build relationships with current and prospective members to support retention and engagement.
• Present studio programs, services, and promotions to maximize sales opportunities.
• Schedule appointments and introductory classes to support monthly sales objectives.
• Participate in community outreach events, health fairs, grand openings, and promotional activities.
• Maintain accurate member information and use ClubReady software effectively.
• Deliver outstanding customer service while supporting daily studio operations.
• Continuously develop sales and communication skills while supporting overall studio success.

Benefits

• Competitive base pay based on experience.
• Commission paid on sales.
• Monthly bonus opportunities based on performance.
• Free Pilates classes.
• Eligibility for sales incentives, contests, and studio promotions.
• Development and growth opportunities within Renew Fitness, including sales and management career paths.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed