Sales Associate

KnitWell Group•Midland, TX
•Onsite

About The Position

As a Sales Associate at LOFT, you are a brand ambassador who creates authentic connections with customers and guides their shopping journey with personalized styling recommendations. You help maintain an inviting store by keeping merchandise organized and properly placed on the sales floor. Working collaboratively with your team, you support personalized customer experiences and uphold the store’s standards.

Requirements

  • Bring a hospitality mindset to customer interactions.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative and make thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers and listen to their needs to create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use technology to stay informed about company priorities and promotions, and use available tools to provide a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and correctly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts, with eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships
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