Sales Associate

Break Time•Silva, MO

About The Position

Break Time Sales Associates assist customers, process sales transactions, and perform operational and food preparation duties to keep the convenience store clean and well stocked. They follow company policies and procedures to support proper and efficient store operations during their scheduled shift. The role involves customer service, merchandising, communication, teamwork, use of store technology, support for management, food preparation, and maintaining a clean environment. Employees may also be expected to perform other duties as assigned.

Requirements

  • Be at least 18 years of age.
  • Be friendly, customer service-oriented, and comfortable in a fast-paced work environment.
  • Have flexible availability, including weekends and holidays.
  • Have reliable transportation to work.
  • Be able to perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
  • Be able to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Be willing and able to attend food safety training and obtain a Food Handler’s Card or equivalent certification.
  • Be physically able to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
  • Be physically able to move and position yourself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Be able to remain standing for up to nine hours per shift.
  • Be able to visually observe and inspect items and the work environment for routine responsibilities and safety concerns.
  • Be willing and able to occasionally ascend and descend ladders to handle inventory or products.
  • Be able to perform assigned tasks accurately and with minimal supervision.
  • Be able to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Meet company requirements, including successfully completing a pre-employment background check and drug test.
  • Have legal authorization to work in the United States.

Nice To Haves

  • High school diploma or equivalent.
  • Customer service, retail sales, or food service experience.

Responsibilities

  • Greet and thank customers courteously, provide fast and friendly service, conduct accurate transactions, and address customer concerns quickly and courteously.
  • Perform merchandising activities, including pricing, implementing promotions and sales, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced, including in the cooler.
  • Maintain store cleanliness.
  • Communicate professionally and promptly with customers, vendors, employees, and management about store operations.
  • Work as a team to serve customers efficiently and follow applicable local, state, and federal regulations.
  • Use store technology, including point-of-sale systems, desktop and laptop computers, and handheld devices; calculate change, complete shift reports, and count products.
  • Help train new employees on company policies and procedures.
  • Perform loss-control functions involving cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns.
  • Prepare food according to guidelines, recipes, and job aids; inspect products for correct time and temperature, cleanliness, rotation, portioning, and pricing.
  • Use ovens, a roller grill, a fryer, and other kitchen tools to prepare and present food items.
  • Sanitize and maintain equipment, dishes, and the food service area; follow standards for quality, service, cleanliness, food safety, product display, and storage.
  • Clean the store when time allows.
  • Know and adhere to company and position-specific policies and procedures.
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