Sales Associate

Carters Inc.•Canton, GA

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers, help them find products for their families, and support their shopping experience in a welcoming and inclusive environment. Carter’s invests in its teams through training, development programs, and opportunities to build skills and grow in the role.

Requirements

Positive, solutions-oriented mindset.
Demonstrated customer service and customer engagement skills.
Effective and professional verbal and written communication skills.
Ability to manage multiple tasks at once.
Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
Ability to stand or walk for extended periods and climb up and down a ladder.
Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
Proactively resolve customer issues and assist multiple customers in a busy retail environment.
Assist with omnichannel needs to ensure a positive shopping experience.
Execute and expedite point-of-sale/register transactions.
Complete floor replenishment and shipment tasks as needed.
Communicate current promotional events and the brand loyalty program, including credit, to customers.
Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

Schedules intended to accommodate work and personal activities.
Mental health benefits.
30% discount on Carter’s brands.
Referral bonuses.
Advance You Program offers tuition-free GED or bachelor’s degree study, or English as a second language learning.
Professional and personal development, including programs to grow in the current role and beyond.

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