Sales Associate - Keyholder

National Vision•Maple Grove, MN

11d

About The Position

America's Best, part of National Vision, is seeking a Sales Associate to deliver an exceptional customer experience while supporting store operations and sales goals. The role helps customers choose eyewear suited to their lifestyle, prescription, and budget; dispenses eyeglasses and contact lenses and provides lens training where permitted by state law; and educates customers about eyewear and contact lens care. It also involves maintaining customer and patient records, communicating order status, answering calls, keeping the store clean and organized and merchandising it to brand standards, and supporting inventory control and loss prevention. Duties and work practices may vary by location to comply with state licensing or credential requirements. Stores are closed on Sundays.

Requirements

High school diploma or equivalent required.
Skilled at multitasking and handling a fast-paced work environment.

Nice To Haves

At least 1 year of retail or customer service experience is preferred.

Responsibilities

Provide excellent customer service while supporting store sales goals.
Help customers select eyewear based on lifestyle, prescription, and budget.
Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
Educate customers on eyewear and contact lens care.
Maintain accurate customer and patient records.
Communicate order status and answer incoming phone calls.
Keep the store clean and organized and maintain visual merchandising to brand standards.
Support inventory control and loss prevention procedures.
Perform other duties as assigned.