F45 Training - Sales Associate
About The Position
F45 Training Midtown Phoenix is seeking a driven, optimistic, and community-focused Sales Associate to support membership growth. This role involves lead follow-up, trial conversion, enhancing member experience, and assisting with daily studio operations. It's perfect for someone who enjoys interacting with people, thrives in a fast-paced fitness setting, is goal-oriented, and believes in the benefits of health and fitness. The ideal candidate can work independently, perform routine tasks consistently, and take initiative when opportunities arise. This is a part-time position requiring evening and weekend availability.
Requirements
- Consistent evening and weekend availability; some flexibility may be required for studio events, community outreach, team meetings, or special promotions.
- 1+ year of sales experience preferred.
- Comfortable with consultative sales, lead follow-up, and goal-driven performance.
- Strong customer service skills with a confident, positive, and approachable personality.
- Highly organized with strong attention to detail.
- Comfortable learning and using studio software and communication tools, including MindBody, Loyalsnap, Google Suite, and related platforms.
- Able to work independently, execute routine tasks with minimal oversight, and take initiative where appropriate.
- Passionate about health, wellness, fitness, and helping others succeed.
- Strong written and verbal communication skills.
- CPR/AED certified or willing to obtain preferred.
Nice To Haves
- Fitness or boutique fitness experience is a plus.
Responsibilities
- Drive membership growth through lead follow-up, trial conversion, referrals, and grassroots marketing.
- Create a welcoming, high-energy experience for prospective and current members.
- Support daily studio operations, cleanliness, and front desk processes.
- Represent the F45 Training Midtown Phoenix brand with professionalism, positivity, and pride.
- Execute recurring tasks independently while identifying opportunities to improve the member and prospect experience.
- Consistently support monthly sales and membership growth goals.
- Manage lead follow-up through phone, text, email, and in-person conversations.
- Conduct engaging consultations with trialers and prospective members.
- Help prospective members understand F45, our training style, membership options, and the value of joining.
- Support trial member conversion through timely follow-up, relationship-building, and membership presentations.
- Assist with referral campaigns, reactivation outreach, local marketing initiatives, and community partnerships.
- Maintain organized lead tracking, follow-up tasks, and sales pipeline activity within studio systems.
- Take initiative to identify opportunities to increase trial bookings, improve show rates, and support membership conversion.
- Deliver exceptional customer service to every prospect, trialer, and member.
- Create a welcoming and energetic front-of-house experience before, during, and after classes.
- Build strong relationships with members and help foster a positive studio community.
- Support new member onboarding and engagement to improve retention.
- Assist with member check-ins, account questions, payment questions, and customer care follow-ups.
- Ensure every person who walks through our doors feels seen, supported, and valued.
Benefits
- Bonus based on performance
- Free membership at F45 Training Midtown Phoenix
- Competitive hourly pay + performance-based commission/bonuses
- Fun, supportive and high-energy team environment
- Opportunity to grow with a community-focused boutique fitness studio
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
