F45 Training - Assistant Studio Manager

F45 Training CP008542Phoenix, AZ
Onsite

About The Position

F45 Training Midtown Phoenix is seeking a driven, optimistic, and community-focused Assistant Studio Manager to support membership growth. This role involves lead follow-up, trial conversion, enhancing member experience, and assisting with daily studio operations. The ideal candidate is passionate about people, thrives in a fast-paced fitness environment, is goal-motivated, and believes in the power of health and fitness. This position requires independent work, consistent execution of tasks, and initiative. It is a part-time role with mandatory evening and weekend availability.

Requirements

  • Consistent evening and weekend availability, with flexibility for studio events, community outreach, team meetings, or special promotions.
  • 1+ year of sales experience preferred.
  • Comfortable with consultative sales, lead follow-up, and goal-driven performance.
  • Strong customer service skills with a confident, positive, and approachable personality.
  • Highly organized with strong attention to detail.
  • Comfortable learning and using studio software and communication tools, including MindBody, Loyalsnap, Google Suite, and related platforms.
  • Able to work independently, execute routine tasks with minimal oversight, and take initiative where appropriate.
  • Passionate about health, wellness, fitness, and helping others succeed.
  • Strong written and verbal communication skills.
  • CPR/AED certified or willing to obtain preferred.

Nice To Haves

  • Fitness or boutique fitness experience is a plus.

Responsibilities

  • Drive membership growth through lead follow-up, trial conversion, referrals, and grassroots marketing efforts.
  • Create a welcoming, high-energy experience for prospective and current members.
  • Support daily studio operations, cleanliness, and front desk processes.
  • Represent the F45 Training Midtown Phoenix brand with professionalism, positivity, and pride.
  • Execute recurring tasks independently while identifying opportunities to improve the member and prospect experience.
  • Consistently support monthly sales and membership growth goals.
  • Manage lead follow-up through phone, text, email, and in-person conversations.
  • Conduct engaging consultations with trialers and prospective members.
  • Help prospective members understand F45, its training style, membership options, and the value of joining.
  • Support trial member conversion through timely follow-up, relationship-building, and membership presentations.
  • Assist with referral campaigns, reactivation outreach, local marketing initiatives, and community partnerships.
  • Maintain organized lead tracking, follow-up tasks, and sales pipeline activity within studio systems.
  • Take initiative to identify opportunities to increase trial bookings, improve show rates, and support membership conversion.
  • Deliver exceptional customer service to every prospect, trialer, and member.
  • Create a welcoming and energetic front-of-house experience before, during, and after classes.
  • Build strong relationships with members and help foster a positive studio community.
  • Support new member onboarding and engagement to improve retention.
  • Assist with member check-ins, account questions, payment questions, and customer care follow-ups.
  • Ensure every person who walks through our doors feels seen, supported, and valued.

Benefits

  • Bonus based on performance
  • Free membership at F45 Training Midtown Phoenix
  • Competitive hourly pay + performance-based commission/bonuses
  • Fun, supportive and high-energy team environment
  • Opportunity to grow with a community-focused boutique fitness studio
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