Sales Associate

Carters Inc. • Albuquerque, NM

7d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will help customers discover products for babies and children and support them through the different moments of their parenting journey. The role is part of a welcoming and inclusive team environment that values employees’ skills and talents and offers training and development opportunities.

Carter’s is a North American retailer of apparel for babies and young children, encompassing Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company describes its culture as close-knit and focused on caring, teamwork, flexibility, and growth.

The role involves customer service and engagement in a busy retail environment, including assisting with products and omnichannel shopping, processing sales, replenishing the sales floor, supporting shipment tasks, communicating promotions and loyalty programs, and helping maintain a safe, clean store. Availability may include days, nights, weekends, and holidays as scheduled. The position requires the ability to lift up to 40 pounds and perform frequent bending, stooping, reaching, pushing, and pulling, as well as standing or walking for extended periods and climbing a ladder.

Carter’s is an equal opportunity and affirmative action employer. Applications will be accepted until at least seven days after the posting date. The company states that it does not use AI to make hiring decisions.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective, professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Proactively resolve customer issues and manage multiple customers in a busy retail environment.
• Assist customers with omnichannel shopping as needed to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support balancing work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree completion or English as a second language learning.
• Professional and personal development, training, and development programs.
• Opportunities to develop in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed