Sales Associate

KnitWell Group • Annapolis, MD

2d • Onsite

About The Position

As a Sales Associate at Ann Taylor, you are a brand ambassador who creates authentic connections with customers and guides their shopping journeys through personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is organized and correctly placed on the sales floor. You collaborate with your team to create personalized customer experiences and maintain an inviting sales-floor environment.

The role involves listening to customer needs, sharing product knowledge and styling recommendations, and providing personalized service that builds brand loyalty. You uphold visual and operational standards, use technology and available tools to support a seamless omnichannel shopping experience, partner with store leaders to meet goals and daily expectations, and build productive relationships with colleagues by sharing ideas and helping others.

Requirements

• Brings a hospitality mindset when engaging with customers.
• Flexible availability, including evenings, weekends, and holidays.
• Technology proficiency and ability to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Nice To Haves

• Sales Associate or customer-focused experience.

Responsibilities

• Connect with customers, listen to their needs, and create personalized customer experiences.
• Share product knowledge and recommendations to help style customers.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed about company priorities and promotions and use available tools to support a seamless omnichannel shopping experience.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and helping others.
• Keep merchandise organized and correctly placed on the sales floor.

Benefits

• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed