Sales Associate - Marlton

FGG Spas•Marlton, NJ

4d•Onsite

About The Position

Hand & Stone Marlton is seeking sales professionals to join their team. The ideal candidate is a responsible, driven individual with excellent communication skills, a positive attitude, and a winning personality. Candidates should have a demonstrated history of providing exceptional customer service in prior roles. The goal is to make each visit the best hour of the month for guests and members. Sales Associates play a crucial part in achieving this goal by forging genuine connections with clients, co-workers, and communities, ensuring each service is memorable and exceptional. This role involves more than just answering phones; it includes a stress-free membership model, a base hourly rate, and an uncapped commission structure on membership sales. FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, operating over 60 locations across 8 states, with a core culture of putting people first. They offer a supportive and nurturing work environment, regular sales coaching and training, and opportunities to grow into a successful spa leader.

Requirements

Responsible, driven individual
Excellent communication skills
Positive attitude
Winning personality
Demonstrated history of providing exceptional customer service in prior roles

Nice To Haves

Flexible availability is preferred

Responsibilities

Meet membership sales goals
Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis, including Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales
Maintain a detailed knowledge of the service menu and educate clients on the benefits of specific services and enhancements
Provide an excellent customer experience by answering phone calls, setting appointments, greeting clients, and handling membership sales and management
Promote sales, promotions, and events
Uphold spa cleanliness standards
Perform various other duties as assigned