Sales Associate

Carter's • Pensacola, FL

2d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will help customers with products for babies and young children and support them through important family milestones in a welcoming and inclusive retail environment. The role involves assisting customers, completing point-of-sale transactions, replenishing merchandise, and helping maintain a safe and clean store. Availability may include days, nights, weekends, and holidays as scheduled.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Assist with omnichannel services as needed to meet customer needs and provide a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules intended to support balancing work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering tuition-free GED or bachelor’s degree study, or English as a second language learning.
• Professional and personal development, training, and development programs.
• Opportunities to build skills and grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed