Sales Associate - BMW

inchcape•Tamuning, GU

9h•Onsite

About The Position

Atkins Kroll is looking for an energetic and customer-focused Sales Specialist to join our Micronesia Mall team. In this role, you will be the first point of contact for customers visiting our retail showroom, helping them explore our lineup of new and pre-owned vehicles while delivering an outstanding customer experience. You'll build relationships, generate sales leads, and connect customers with the right dealership resources to support their vehicle purchasing journey. If you enjoy meeting new people, have a passion for sales, and thrive in a customer-focused environment—we'd love to hear from you.

Requirements

High School Diploma or equivalent required
Valid Guam Driver's License required
Strong communication, interpersonal, and relationship-building skills
Passion for delivering exceptional customer experiences
Goal-oriented with a positive attitude and strong sales aptitude
Comfortable using CRM systems and Microsoft Office applications
Self-motivated, organized, and able to manage multiple customer interactions
Willingness to work a flexible schedule, including evenings, weekends, and holidays as needed

Nice To Haves

Previous sales or customer service experience preferred

Responsibilities

Welcome customers to the Micronesia Mall showroom and provide a friendly, professional first impression
Engage customers to understand their transportation needs and recommend vehicles that best fit their lifestyle and budget
Generate and nurture qualified sales leads while meeting monthly performance goals
Respond promptly to customer inquiries by phone and in person, providing accurate product and dealership information
Demonstrate vehicle features, performance, technology, and available options
Present financing opportunities through the company's preferred banking partners and assist customers with credit applications
Coordinate vehicle test drives with dealership sales teams while following established procedures
Maintain accurate customer records and sales activities using the dealership CRM system
Complete sales documentation and administrative tasks in accordance with dealership policies
Coordinate a seamless handoff to dealership colleagues for vehicle delivery and final sales processing
Maintain current knowledge of vehicle inventory, promotions, manufacturer programs, and industry trends
Build lasting customer relationships that encourage repeat business and referrals
Participate in sales meetings, product training, and OEM certification programs as required
Maintain a professional appearance and an organized showroom environment