Sales Associate

Petco • Marble Falls, TX

3d • Onsite

About The Position

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment. This role is suited to someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced, purpose-driven retail environment.

The role is performed in a Pet Care Center retail environment and involves active engagement on the sales floor. You will provide customer service, assist with sales and transactions, support merchandising and inventory, and help maintain a clean, organized store. You will also help ensure animals are cared for safely and responsibly in accordance with Petco policies and standards.

Requirements

• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Nice To Haves

• Previous retail or customer service experience is preferred but not required.

Responsibilities

• Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.
• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Collaborate with and support teammates.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set-ups.
• Follow company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.
• Deliver consistent, courteous, and knowledgeable customer service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.
• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.
• Perform cashiering and point-of-sale transactions.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed