Sales Associate

Knitwell Group•Charlottesville, VA

7d•$13 - $16•Onsite

About The Position

Talbots is hiring a part-time Sales Associate for its Charlottesville, Virginia store. The role focuses on delivering exceptional customer service, promoting products, building customer relationships, and supporting store business and operations. Associates use fashion and product knowledge to create outfits and recommend items, serve multiple customers, meet sales and service metrics, and participate in coaching and learning opportunities. The position requires availability of 15 to 20 hours per week, including evenings, weekends, and holidays based on business needs.

Requirements

Demonstrated selling competence, styling expertise, and a love of fashion.
Ability and drive to create, build, and cultivate relationships.
Ambition and passion for achieving individual and team goals, with the ability to thrive in a team environment.
Excellent verbal communication skills and a high level of integrity.
Technological competency navigating a computer, iPad, or handheld system.
Strong organizational skills and ability to multitask in a fast-paced, changing environment.
Ability to work cooperatively in a diverse work environment.
Ability to climb ladders, move around regularly, and stand for extended periods.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.
Availability of 15 to 20 hours per week, including evenings, weekends, and holidays as business needs require.

Responsibilities

Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
Take an active role in assisting the management team to build store business.
Use service enhancers, including active use of Concierge, to build strong relationships.
Serve multiple customers at a time and manage multiple tasks or projects simultaneously.
Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
Use product knowledge and fashion expertise to create outfits and suggest items that meet customers’ needs.
Participate in learning opportunities and accept direction, coaching, and feedback to maximize individual performance.
Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
Complete assigned projects and operational work, including filling orders, replenishment, and recovery.