Sales Associate

Petco • Raritan, NJ

16h • Onsite

About The Position

The Sales Associate is at the heart of the Pet Care Center experience, helping pet parents find suitable products and solutions while creating a welcoming, safe, and engaging environment. This role provides friendly, knowledgeable customer service, supports sales and store operations, and helps maintain a clean, organized sales floor. It is suited to someone who enjoys helping others, learning about pet care, and working with a team in a fast-paced retail environment.

The position is performed in a Pet Care Center retail environment with active engagement on the sales floor. It involves frequent standing and walking, bending, kneeling, reaching, and lifting, including safely moving merchandise, supplies, or animals weighing up to 50 pounds. The role also involves working near animals and exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability is needed for operating hours, including evenings, weekends, and holidays.

Requirements

• Passion for animals and an interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Ability to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Nice To Haves

• Previous retail or customer service experience is preferred but not required.

Responsibilities

• Support the health, safety, and proper care of animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Greet customers and provide friendly, helpful, courteous, knowledgeable, and solution-focused service.
• Help customers select products and services that meet their pets’ needs, and educate them about products, services, and promotions.
• Create positive shopping experiences that build trust and customer loyalty.
• Support store sales and service goals.
• Collaborate with and support teammates.
• Maintain a clean, safe, welcoming, organized, and visually appealing sales floor and store environment.
• Process sales, returns, and exchanges accurately and efficiently, including cashiering and point-of-sale transactions.
• Stock shelves, replenish merchandise, and support inventory integrity and stock accuracy.
• Assist with store recovery, merchandising, promotional setups, and daily operational routines.
• Follow company policies, procedures, and safety standards.
• Perform additional tasks and responsibilities as assigned.

Benefits

• Opportunities to learn, grow, and explore career paths.
• Petco Total Rewards includes health and financial benefits, 401(k), incentives, and paid time off; details are available through the linked benefits overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed