Sales Associate-St Louis Galleria

Knitwell Group•St. Louis, MO

About The Position

As a Sales Associate at Ann Taylor, you serve as a brand ambassador, building authentic connections with customers and guiding their shopping journeys with personalized styling recommendations. You help maintain an attractive, organized sales floor and collaborate with the team to create personalized customer experiences and a welcoming store environment. The role includes helping customers find products, sharing recommendations, supporting brand loyalty, and delivering a seamless omnichannel shopping experience.

Requirements

  • Flexible availability, including evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a point-of-sale system.
  • Ability to take initiative and make thoughtful decisions.
  • A hospitality mindset when engaging with customers.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized customer experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Maintain high visual and operational standards while keeping the customer at the center.
  • Use company technology to stay informed about priorities and promotions, and use available tools to support a seamless omnichannel shopping experience.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Keep merchandise organized and correctly placed on the sales floor.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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