Sales Associate

Carter's • Springfield, MO

19h

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers and help them find products for milestones throughout their parenting journey, in a welcoming and inclusive environment that values and optimizes skills and talents. The role involves assisting customers in a busy retail setting, supporting omnichannel shopping, completing register transactions, replenishing the sales floor, and helping maintain a safe and clean store. Availability may include days, nights, weekends, and holidays as scheduled. Carter’s notes that duties may be changed or reassigned at management’s discretion.

Requirements

• Positive and solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel shopping as needed to ensure a positive customer experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to support work-life balance.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, offering tuition-free GED or bachelor’s degree support or English as a second language learning.
• Professional and personal development opportunities.
• Development programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed