PT Sales Associate

Lovesac Company•Buford, GA
•Onsite

About The Position

Lovesac is a fast-growing, design-driven furniture brand that creates adaptable furniture, including Sacs and customizable Sactionals. The Sales Associate connects with customers, helps them choose products that fit their lifestyles and spaces, and delivers a positive, customer-first shopping experience. The role combines active selling, relationship building, product education, and follow-up with support for daily store operations. Associates are expected to represent Lovesac with integrity, contribute to an inclusive team environment, and help meet sales goals and key performance indicators. The position involves working peak selling periods, including nights, weekends, and holidays, and performing physical tasks such as standing for extended periods, moving and assembling furniture, and completing other store duties. Compensation includes an hourly wage and eligibility for a performance-based quarterly bonus; pay varies based on factors such as location, qualifications, experience, skill level, and competencies.

Requirements

  • Must be at least 18 years old.
  • At least 1 year of experience in a retail or customer service role.
  • Must regularly work during peak selling periods, including weekends, holidays, and nights.
  • Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
  • Ability to travel as required by the Company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
  • Excellent judgment, integrity, and trustworthiness in handling financial transactions and sensitive business and customer data, and in protecting customer privacy and the comfort and safety of people and property.
  • Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
  • Ability to stand and walk for extended periods, up to 8 hours per shift.
  • Ability to move objects, including medium to large furniture items weighing up to 75 pounds, from lower to higher positions or horizontally between positions, and to assemble furniture on the selling floor.
  • Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

  • Greet customers, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to support conversion.
  • Build customer relationships that encourage loyalty, repeat business, and brand advocacy.
  • Guide customers through the sales journey by identifying their needs, providing service, and building lasting relationships.
  • Demonstrate product knowledge, provide brand tours and product education, and confidently close sales.
  • Take ownership of performance and work to meet or exceed sales goals and KPIs.
  • Contribute to an inclusive, respectful environment for customers and teammates, and be accountable, flexible, and open to learning and feedback.
  • Build authentic connections that strengthen brand awareness.
  • Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
  • Use store systems and data to prioritize work and support efficient, customer-focused execution.
  • Follow brand standards, safety practices, and policies; contribute to a positive team environment and protect the business.
  • Take on additional priorities and special projects as needed.
  • Work during high-traffic and peak selling periods, including weekends, holidays, and nights.
  • Use technology for sales and customer support, including product demonstrations and internal CRM systems.
  • Travel as required to local stores, third-party vendors, and occasional meetings.
  • Handle financial transactions and sensitive customer and business information with sound judgment, integrity, and care for privacy and safety.
  • Move and assemble furniture, including items weighing up to 75 pounds, on the selling floor.

Benefits

  • Performance-based quarterly bonus
  • Competitive hourly wage
  • 401(k) with company match
  • Legal and ID theft plans
  • Paid time off and holiday pay
  • Associate Resource Groups
  • Lovesac Gives Back
  • Verizon employee discounts
  • Employee Assistance Program (EAP)
  • Access to discounted health benefits
  • Wellness and gym discount
  • Up to 26 hours of paid time off within the fiscal calendar year
  • Pay at 1.5 times the regular rate for hours worked over 40 in a work week
  • In certain jurisdictions, part-time Sales Associates may be eligible for paid sick and safe leave
  • Pay at 1.5 times the regular rate for hours worked on specified holidays
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