Sales Associate - Lyndhurst, OH

L.L.Bean•Lyndhurst, OH

2d•Onsite

About The Position

L.L.Bean is seeking temporary, part-time Sales Associates for its Legacy Village Retail Store in Lyndhurst, Ohio. The Sales Associate is a customer-facing member of the outdoor gear and apparel departments, delivering attentive service, representing the L.L.Bean brand, maintaining store standards, and contributing to teamwork and store operations. The role calls for flexibility as daily business needs change, along with product knowledge and a commitment to helping customers feel welcome in the outdoor community. L.L.Bean describes its culture as rooted in outdoor heritage, integrity, service, respect, perseverance, and healthy living. The company emphasizes belonging, an inclusive and supportive work environment, teamwork, personal growth, and sustainability. The anticipated starting base pay is $16.00; individual compensation may vary based on experience, qualifications, education, geographic location, skills, competencies, and proficiency. Benefits and perks mentioned include flexible schedules, competitive pay, product discounts, and programs intended to support health, financial goals, and work-life balance.

Requirements

Passion for providing world-class customer service.
Friendly and outgoing communication style.
Proficiency with computer systems and ability to learn new technologies.
Adaptability and openness to change.
Availability to work varied hours, including nights, weekends, and holidays.
Genuine passion for the outdoors and participation in outdoor activities.
Ability to work collaboratively in a retail environment and serve customers and teams from a variety of backgrounds.
Ability to stand and walk during a shift; talk or hear in person and by headset; occasionally ascend or descend ladders, stairs, or ramps; perform repetitive motions involving wrists, hands, or fingers; occasionally stoop, kneel, bend, crouch, and lift 1 to 20 pounds; and occasionally move and lift objects up to 40 pounds, using a team lift as needed.

Responsibilities

Approach and assist multiple customers, providing personal and genuine service.
Turn customer interactions into sales opportunities and build brand loyalty through exceptional service.
Work collaboratively and respectfully with team members and customers across differences.
Listen to customers, understand their needs, and resolve problems efficiently at the first point of contact.
Use point-of-sale systems, customer systems, and mobile devices to deliver fast, seamless omnichannel service.
Promote L.L.Bean-sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
Keep the store organized, uphold visual and merchandising standards, and support store operations processes.
Collaborate with the team to achieve results, foster a positive work environment, and adapt to changing business needs.
Follow safety policies and procedures and contribute to a safe, healthy workplace.