Sales Associate

Knitwell Group•St. Augustine, FL
•Onsite

About The Position

Talbots is hiring a part-time Sales Associate for its St. Augustine, Florida store. The role focuses on delivering exceptional customer service, promoting products, building customer relationships, and contributing to store business and sales goals. Associates use fashion and product knowledge to style customers, support store operations, and participate in training and coaching. The position requires availability for 15 to 20 hours per week, including evenings, weekends, and holidays as business needs require.

Requirements

  • Demonstrated selling competence, styling expertise, and a love of fashion.
  • Ability to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and team goals, with the ability to thrive in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency using a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Ability to climb ladders, move around regularly, and stand for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
  • Availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including Concierge, to build strong customer relationships.
  • Serve multiple customers at a time, multitask, and handle simultaneous projects.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and recommend items suited to customer needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Achieve sales and service metrics, including client outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Growth opportunities and tools to advance beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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